Terms of Use

Last updated: 28/07/2026

1. About the service

Get Rehab is a referral coordination platform. We help connect patients, referrers, insurers, case managers and care teams with participating rehabilitation providers in Australia. We do not operate clinics, provide medical advice, or deliver emergency services.

2. Not medical advice

Information on this website is for general referral coordination purposes only. It does not replace professional medical advice, diagnosis or treatment. Always seek the advice of a qualified health provider with any questions you may have regarding a medical condition. If you think you may have a medical emergency, call 000 immediately.

3. Referral coordination, not care

Submitting information through this website does not create a treating relationship with get rehab. Any clinical relationship is formed directly between the patient and the provider they are referred to. Get Rehab is not responsible for the quality, timeliness or outcomes of care delivered by participating providers.

4. Eligibility

By using this website, you represent that you are at least 18 years old or are using the site under the supervision of a parent or guardian. Referrers submitting patient information confirm they have obtained appropriate consent to do so.

5. Acceptable use

You agree not to:

• Use this website for any unlawful purpose
• Submit false, misleading or fraudulent information
• Attempt to interfere with the operation of the website or breach its security
• Use automated means to access or scrape content without permission
• Submit defamatory, abusive or offensive material

6. Information you submit

You are responsible for the accuracy of information you submit. By submitting forms on this website, you consent to get rehab collecting, reviewing and sharing that information for referral coordination purposes as described in our Privacy Policy.

7. Provider network

Participation in the get rehab provider network is criteria-based and subject to review. Inclusion in the network does not constitute a guarantee of service quality or outcomes. Providers are independent businesses responsible for their own services, staff and clinical governance.

8. Intellectual property

Content on this website, including text, graphics and logos, is owned by or licensed to get rehab and is protected by Australian and international intellectual property laws. You may not reproduce, distribute or create derivative works without our prior written consent.

9. Limitation of liability

To the fullest extent permitted by law, get rehab and its directors, employees and agents are not liable for any direct, indirect, incidental, special or consequential damages arising out of or in connection with your use of this website or any referral coordinated through it. This includes, without limitation, damages for loss of data, profit or goodwill.

Nothing in these terms excludes or limits liability that cannot be excluded or limited under Australian consumer law.

10. Changes to terms

We may update these terms from time to time. Continued use of the website after changes constitutes acceptance of the revised terms.

11. Governing law

These terms are governed by the laws of New South Wales, Australia. Any disputes arising from these terms or your use of the website will be subject to the exclusive jurisdiction of the courts of New South Wales.

12. Contact

For questions about these terms, please use our Contact page.